Shipping Policy
At cozyeazy.com, we aim to provide a smooth, reliable, and transparent delivery experience.
Processing Time
Orders are processed within 1–3 business days (Monday–Friday). Orders placed after 2:00 PM (GMT-8) will be processed the next business day.
Shipping Time & Cost (Small Lighting Fixtures / Air Freight)
We offer free shipping (0 USD) to the following countries:
United States, Canada, United Kingdom, France, Germany, Italy, Spain, Australia, United Arab Emirates, and New Zealand.
For small lighting fixtures (suitable for air freight): Estimated delivery time is 10–15 business days (11–18 business days including processing).
These orders are shipped from China via trusted air freight carriers such as DHL, UPS, USPS, or FedEx.
Shipping Details for Large Lighting Fixtures
For large lighting fixtures, please note the following shipping timelines and methods:
Chinese Factory — Standard Shipping (Custom Products)
- Production Time: 1-7 business days
- Ocean Freight Transit: 3-4 weeks
- Total Door-to-Door Delivery Time: Approximately 4-6 weeks
- Carrier: Ocean freight, with final-mile delivery handled by UPS/FedEx in the destination country.
If you require expedited shipping, please contact us at support@cozyeazy.com to calculate the additional shipping costs.
Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow 1–3 business days for tracking updates.
Duties & Taxes
Import duties or taxes may apply depending on your country and are the responsibility of the customer unless otherwise stated.
Order Issues
If your package is delayed, lost, or arrives damaged, please contact us at support@cozyeazy.com and we will assist you promptly.
Contact Us
Email: support@cozyeazy.com