Privacy Policy
This Privacy Policy outlines how cozyeazy.com (the “Site” or “we”) collects, uses, and shares your Personal Information when you visit or make a purchase from the Site. The Site is operated by Xuancheng Wan Hui E-Commerce Co., Ltd..
1. Collecting Personal Information
We collect certain information when you visit the Site or make a purchase, including:
Device Information: This includes your web browser version, IP address, time zone, cookie data, and interaction with the Site. This information is collected automatically through cookies and pixels to help optimize our Site.
Order Information: This includes your name, billing and shipping address, payment details (such as credit card numbers or PayPal information), email address, and phone number. This information is collected directly from you to process and fulfill your orders.
Customer Support: We may collect information you choose to share when contacting us for support.
2. Using Personal Information
We use your Personal Information for the following purposes:
To process and fulfill your orders, including shipping and payment processing.
To keep you informed about new products, services, and promotional offers (marketing).
To screen orders for potential risk or fraud.
3. Sharing Personal Information
We share your Personal Information with third-party service providers to assist with our business operations:
Service Providers: We use platforms such as Shopify to power our online store, along with payment processors and shipping couriers to fulfill orders.
Google Services: We use Google Analytics to understand how customers use the Site and share data with Google Merchant Center to display products in Shopping Ads.
Legal Compliance: We may share Personal Information to comply with legal obligations, respond to a subpoena, search warrant, or other lawful requests for information.
4. Behavioral Advertising
We use your Personal Information to provide targeted advertisements and marketing that may be of interest to you.
We use Google Ads and Facebook Ads (Meta) for remarketing.
You can opt out of targeted advertising by visiting the following links:
Facebook: Facebook Ad Settings
Google: Google Ad Settings
5. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
Access & Correction: You can access, update, or request deletion of your personal information.
Do Not Track: Please note, as there is no standard for responding to “Do Not Track” signals, we do not alter our data collection practices when we detect such signals from your browser.
6. Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.
7. Cookies
We use cookies to enhance your browsing experience:
Functionality Cookies: These are essential for the website to function properly (e.g., adding items to the cart).
Analytics Cookies: These help us understand site traffic patterns and improve the user experience.
You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of the Site.
8. Data Retention
We retain your order information for record-keeping purposes unless you request its deletion.
9. Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
10. Contact Us
For more information about our privacy practices, or if you have questions or wish to make a complaint, please contact us:
Company Name: Xuancheng Wan Hui E-Commerce Co., Ltd.
Email: support@cozyeazy.com
Address: No. 9 Jiusheng Road, Dongfang E-Commerce Park (Northeast Gate), Jianggan District, Hangzhou, Zhejiang Province, 310018, China